The good news is that we think that we're pretty much past all of this! But if the past few years have proven anything it's that who know what the heck could/will happen? All jokes aside, and I'm no scientist, but it looks like the worst is behind us! As of the time this is being written, April 9th 2022, Texas is open and everything is pretty much back to normal. If you book with us, you are agreeing to everything below, so please be sure you are comfortable with all of this BEFORE booking. Trust us, we wish just as much as everyone else that we didn't even have to think about all this, but the reality is COVID could be an issue at the time of your event (though things are pretty much back to normal now!). We are all aware that covid exists/could exits in the future, and someone in your group or yourself could contract the virus. Please take that into consideration when booking.
IMPORTANT: If local regulations allow us to host events and operate, we will carry on with all cruises as planned, and no refunds, credits, or reschedules will be offered. If there are no restrictions preventing us from hosting your scheduled cruise, it will be held as scheduled and not refunded, credited, postponed or rescheduled (this goes for tickets to the DISCO Cruise too!). If state or local regulations require us to check vaccine cards at the time of your event, and you are not up to date with proof of vaccines, a refund will not be issued. We are not going to be the vaccine police unless the government requires us to. So unless it's required, we will not be checking Vaccine Cards.
*Aside from the policy below outlining the possibility of transfer of credits or credits towards future bookings *IF* regulations prevent us from hosing events - All payments toward DISCO Cruises are non-refundable. I always tell people to treat the events like concert tickets. They can, and often do sell out, so the sooner you can lock them in the better. Once booked, all payments are completely non-refundable just FYI. So locking in the spots you 100% know you'll need is my advice, then add on the stragglers asap before the event sells out :) We all know now that COVID exists, most people are already vaccinated, have had it etc., but make sure you and everyone in your group are aware of this policy.
Please note that group size regulations might change and this is out of our control. We will act accordingly to any mandated regulations which could have an impact on your booking. All customers/groups must adhere to current and/or future regulations no matter what group size you book for initially.
We reserve the right to postpone and/or reschedule cruises if absolutely needed in respect of gathering size restrictions, other covid regulations, as well as using our own discretion to make the safest decision possible for our customers and staff.
As we always have, we still have our customers' well being and the safety of our crew as our priority above all. We will use government guidelines combined with our own discretion to make the best call possible for our staff, guests and our business.
In accordance with the advice of industry experts and best practices, any payment you have made towards a cruise will be transferred into a credit towards a future booking SHOULD REGULATIONS PREVENT US FROM OPERATING OR HOSTING YOUR EVENT. All payments are non-refundable. We have experienced similar polices with concert and festival tickets we have purchased. Rather than a refund, your payment will be used as a credit toward your future booking with us within the next 10 years (again, that's only if regulations prevent us from operating/hosting your event). 10 years allots more than enough of a time period to reschedule your group to come join us for an awesome day on the water in Austin, one of the top tourist destinations in the world. It's also a great excuse to plan a fun trip in the future :) You can also transfer your credit to a friend if you'd like to collect payment from them, and then let them use your credit :)
We will fully comply with any and all current or future county, city, state and federal regulations and restrictions to ensure the safety of our guests as well as our hard working staff. Please note that group size regulations might change in the future, and we will act accordingly which could have an impact on your booking. All customers/groups must adhere to current and/or future regulations no matter what group size you book for initially. For example, if you book a cruise for 25 people, and at the time of your event regulations state that only groups of 10 or less are allowed, you now have a boat booked for 10 people. We want everyone to have fun, but please understand that as a business we have to follow all mandated regulations.
If you are someone in your party contracts covid, they will have to sit the party out. No refunds will be made on an individual basis.
The Premier Party Cruises Team.
Rescheduling Details If Government Regulations Prevent us from hosting your event:
Any payments you have made are going to being honored as a future credit and good towards a future booking within the next 10 years ONLY *if your cruise gets postponed due to COVID 19 restrictions imparted by the government*. Reschedules are based on availability.