3 Days to Change Your Mind: We want you to book having all of the info you need, which is why we've created this 'Everything' page, to cover everything that we can in one place.  We ask that you are sure of the date you book, BUT if something comes up or there is a change of plans within 3 days of putting down your deposit, we'll refund in full, no questions asked.

After 3 Days: Once the 3 days have passed, reservations are locked in, and all payments are non-refundable, unless we can find someone else to fill the spot you reserved.  

Cruise Credits: If you have to cancel outside of the 3-day window, your payment will still be valid as a credit towards a future cruise, valid for 10 years and fully-transferrable to anyone else who may want to use it at any time.  

All cruises are rain or shine.

If you book a private cruise, the cruise is only canceled at the management’s discretion, and there are no refunds if it’s too hot, too cold, lightly raining (plenty of cover), or you’re too hungover to make it to the boat on time :) 

If the weather is assessed by management to be workable for a reasonable amount of time during the time of your cruise, we will still operate the cruise, and issue a pro-rated refund based on the amount of time the cruise was able to take place (if the storm passed and then we’re safe to go out, we’ll be in contact about the best plan for the day.

**We really need everyone to be ready for a changing weather scenario, the weather in Central Texas is very dynamic, and the rule is ‘if you don’t like the weather, wait 15 minutes’.  If it looks stormy, we can almost always analyze the forecast and make a confident decision whether we can safely operate the cruise or not.

By booking your cruise, you agree to these policies, and if you cannot work within these parameters, we have to recommend you book elsewhere.

To be clear, we hardly ever have to cancel a cruise, we just have to be specific about the scenarios in which things may be subject to change.  Our goal is to make this policy fair and straight-forward, and if you have any concerns, please reach out to us before booking for clarification.

If the private cruise is canceled entirely b/c of inclement weather, you’ll have the option to join the ATX Disco Cruise ‘Lemonade Disco’, or request a full refund or use the credit at a later date anytime in the next 10 years.  We’ve been here for 12, we’ll be here for 10 more :) 

When you book the ATX Disco Cruise, we have to ask you to agree to the strict no-refund policy.  

We've gone thru a lot of effort to throw you all the BEST party on the water anywhere in Austin, and with all of the moving parts and people involved for this event, we simply cannot afford to issue refunds if the weather doesn't allow us to safely take anyone out on the water.

The ATX Disco Cruise is NEVER cancelled! If it rains out, we simply change the venue, and throw you all an amazing party on land, with food & drinks and EVERYTHING included.  

Please check out the Lemonade Disco page, the party we throw in case of a full-day rainout event (extremely rare).  This amazing party takes place at our alternate venue if the weather makes it unsafe to go out on the water.

3 Days to Change Your Mind: We want you to book having all of the info you need, which is why we've created this 'Everything' page, to cover everything that we can in one place.  We ask that you are sure of the date you book, BUT if something comes up or there is a change of plans within 3 days of putting down your deposit, we'll refund in full, no questions asked.

After 3 Days: Once the 3 days have passed, reservations are locked in, and all payments are non-refundable, unless we can find someone else to fill the spot you reserved.  

Cruise Credits: If you have to cancel outside of the 3-day window, your payment will still be valid as a credit towards a future cruise, valid for 10 years and fully-transferrable to anyone else who may want to use it at any time.

To make it easy on everyone, we've found a system that will allow us to set everyone up on auto-pay, and collect a 25% deposit up front, then set the rest on autopay, to be collected at 40, 30, and 20 days out from the event.  This can be modified if this causes issues with your specific scenario, so if so, just ask and we'll always do our best to accommodate.  This simply works the best for managing payments, and minimizing the back and forth for this part. 

For private cruises, you book a boat that holds a certain max # of people (14, 25, or 50).  For the 14-person boat, you can MAYBE have 15 (just ask!), but for the 25-person or 50-person reservations, the price is set for the legal # of crew required on the boat, so we CANNOT go over those #'s without special exception thru talking with management.  Pls know it will add $250+ to the reservation, so it's usually better to stay within the limits originally set.

it's common to have people add on or drop out for a bachelorette or bachelor party, and we try to do our best to accommodate.  

**We can ALMOST ALWAYS add on one or two people after you book, so always just book the minimum and add a few stragglers later.

HOWEVER, once you have booked your party for one of the Disco Cruises, you can only reduce the # of people MORE THAN 30 DAYS BEFORE THE EVENT.  Inside of 30 days, the # you booked is the minimum # you'll need to pay for to continue to hold your reservation.

**PLEASE NOTE:  Please consider these tickets like buying concert tickets, which are always non-refundable.  We are more flexible than that, but b/c last-minute reductions prevent us from being able to fill those spots back up, we have to lock in the minimum # at 30 days out.