Payments, Deposits, and other Policies
Deposit: A 25% deposit paid online is required to secure your reservation. Deposits and all other payments are final, non-transferable, and non-refundable.
Payment & Cancellations: Full payment is due 30 days before the date of the cruise. Bookings made within 30 day of the event date will need to be paid in full upon booking. We reserve the right to transfer your payment on a case by case basis should you need to cancel. If approved, your payment will be used as a future cruise credit to reschedule within one calendar year on a Monday thru Thursday at the rate you originally paid. We don't approve these often! To be clear: Our policy is that all payments are final and non refundable. Deposits are Non Refundable, and we typically cannot change your date once they have been paid as it isn't fair to other customers who may have wanted to book your original date.
**There are no refunds for the ATX Disco Cruise, as described in the details of the 'Bachelor(ette) Parties' page. Please see below for more details.
8pm-Midnight Cruises: We have a great sound system and awesome wrap around lighting for you to dance the night away on any of our party boats for a night cruise :) For safety reasons, we do not allow swimming after sundown. It’s just not worth the risk, and too difficult to keep an eye on multiple people in the water to ensure everyone's safety after dark.
Holiday Pricing: Holiday and Holiday Weekends - Pricing subject to change/increase. Quotes will be sent reflecting accurate pricing.
Weather Cancellations: Please read below for all specifics regarding cancellations.
DISCO Cruises: There are no refunds for any payments made towards DISCO Cruises. As described in the "Bachelor(ette) Party" page, a lot of planning and logistics goes into throwing these turnkey parties for so many groups. IF weather prevents us from holding a DISCO Cruise DUE TO UNSAFE CONDITIONS (frequent lightning, heavy winds etc) we have a backup plan for the day that will still be epic! Depending on the date we will have either have an awesome bar crawl, rent out a rooftop party lounge or comparable event for our cruise attendees at the same time your cruise was scheduled for. These events are in high demand, and if you purchase a spot on the boat the sale is final. Please see the "Bachelor(ette) Parties!" page for more details.
*Rain or Shine* - All cruises are rain or shine! If you or your group choose not to go out due to weather, there will not be a refund issued or a rescheduled cruise. If the captain and crew choose to cancel, delay or end your party cruise early due to safety concerning weather, you will receive a pro rated-credit for a future cruise. All payments are non-refundable.
Weather Policies for Private Charters: We rarely have to cancel a party because of rain or inclement weather, but if it is storming heavily at our location at your scheduled starting time to the extent that it's unsafe to start or continue the party and we have to cancel, your payment will be used to reschedule your cruise in the next 5 years on a Monday-Thursday. Weather cancelation cruises are postponed, not refunded. Unsafe conditions mean that there is excessive wind, heavy rain, and/or lightning and thunder. It can always be determined by looking at radar what is going to happen rain-wise, and a lil rain never hurt anyone, so all events are rain or shine unless it's deemed unsafe by management, captains, and crew. Because these events are planned far in advance, we discourage anyone from canceling because of a questionable forecast: 99% of the time, if there is a chance of rain, it blows over quickly or never rains at all and the party goes great. We cannot cancel due to fear of inclement weather.
**Again, there are no refunds for Disco Cruises, and an AWESOME bar crawl or comparable event will take its place.
Consider these cruises like you would a wedding! You're not going to let a little rain or clouds ruin the occasion. Please keep this in mind when booking.